Privacy Policies

Welcome to https://zagasystem.com/site/, This website, belonging to Zaga System Group, is used for the marketing and offering of our products and services. By continuing to browse and use this website, you agree to comply with the following "General Terms and Conditions," which, together with our privacy policy, govern Zaga System Group's relationship with you through this website. We recommend that you read them carefully. If you do not agree to the "General Terms and Conditions" of use, you may not browse this website or conduct any transactions on it. Eligibility: The services are only available to individuals with the legal capacity to enter into contracts. Those who lack this capacity, such as minors, may not use the services. If the user represents a "Company," they must have the authority to enter into contracts on behalf of that entity and bind it to the terms of this Agreement. Modifications to the Agreement: Zaga System Group may modify the General Terms and Conditions at any time. The modified terms will be published on the Zaga System Group website and will become effective 15 (fifteen) days after their publication. Use of the Zaga System Group website and/or its services implies acceptance of the Zaga System Group "General Terms and Conditions." Information Privacy, Security, and Confidentiality of Personal Data: Zaga System Group collects user information during the information request and contact process. To acquire and use the services offered by Zaga System Group, users must provide certain personal data. This information is processed and stored on servers that maintain high standards of physical and technological security and protection. Zaga System Group will not sell, rent, or trade users' personal information with other companies except in the ways and cases established in the privacy policies published on the Zaga System Group website. Zaga System Group will make its best efforts to maintain the confidentiality and security of its users' personal data. For more information on the privacy of personal data and cases in which it may be disclosed, please consult our Privacy Policy. User Obligations: During the established period, interested users will submit requests for the services offered. The sales offer closes once the deadline expires. The service contract offer ends upon expiration of the deadline. System failures: Due to the platform provided by https://zagasystem.com/site/ Since the website is based on software systems, access to and continuous or uninterrupted use of the Zaga System Group website is not guaranteed. The system may occasionally be unavailable due to unforeseen circumstances or force majeure, as well as technical difficulties, internet outages, or any other circumstances beyond Zaga System Group's control. In such cases, every effort will be made to restore the system as quickly as possible, without incurring any liability. Zaga System Group will not be held responsible for any errors or omissions on the Zaga System Group website. Users may not hold Zaga System Group liable or demand compensation for lost profits due to damages resulting from technical difficulties or system or internet outages. Fees and Billing: Zaga System Group reserves the right to modify, change, add to, or remove current fees at any time, which will be publicly notified to users on the Zaga System Group website. Zaga System Group may also temporarily modify its service fees, which will be effective upon publication or announcement. The prices published for products and services available on this Zaga System Group website are valid and applicable only through this medium and may not necessarily apply to other sales channels. If a user owes an amount for a service provided by Zaga System Group, the company reserves the right to take any legal or extrajudicial action it deems appropriate to obtain payment of the outstanding amount. In the event of billing for incorrect charges, the user must contact or notify Zaga System Group, indicating that the transaction was not completed, through their account executive or via email. contacto@zagasystem.com. Payment methods that can be used on this Zaga System Group Website: Products and services offered on the Zaga System Group platform, unless otherwise specified for particular cases or offers of specific goods or services, may be paid for against an international account previously authorized by our Finance Department. Zaga System Group Website Updates: Zaga System Group has no obligation to update, correct, or clarify the information on the Zaga System Group Website. Any specific renewal or update date on the Zaga System Group Website should not be considered an indication that the information has been modified or updated. When reviewing information on the Zaga System Group Website, please remember that it does not represent all available information on a topic. Furthermore, subsequent events or changes in circumstances may render the published information inaccurate or incomplete. Intellectual Property – Licenses – Links: The text, images, graphics, video files, and organization of our Zaga System Group Website are subject to copyright and other intellectual property protection. These materials may not be copied for distribution or commercial use, nor may they be modified or used on other sites. Access to and use of the Zaga System Group Website are solely for the purpose of providing personal information, education, and communication. No right, title, or interest in the content is transferred to the user by downloading, copying, printing, or using the Zaga System Group Website. User Comments and Other Submissions: Please note that all comments, information, ideas, suggestions, or other data submitted or proposed to Zaga System Group on or through our Zaga System Group Website or any other means will be and remain the property of Zaga System Group. Zaga System Group will exclusively own all rights, title, and interest in any submission, interaction, or comment. Commercial or non-commercial use of any submission will not be limited in any way. Formation of Consent in Contracts Entered into Through the Zaga System Group Website: All sales on the Zaga System Group platform are subject to confirmation by the sales team. In the event that our services are unavailable, or if the services/solutions for sale are not being implemented, the administrators of the Zaga System Group website will contact the user to provide the corresponding assistance. Right of withdrawal: In contracts entered into through the Zaga System Group website, the user may withdraw from the contract as stipulated by law, unless a specific offer expressly states that this possibility does not exist. Procedure for exchanges and returns: If the user wishes to exercise the legal guarantee, they must request an adjustment by contacting the assigned coordinator at the email address provided. Other websites: The "Company" is not responsible for information provided by other websites and any consequences arising therefrom. The "Company" does not guarantee, endorse, or support in any way the access, information, or content of any other website or portal when such access is made from or to this website via a link, banner, or any other device available on the network. Privacy and Confidentiality Policies: The "Privacy Policies" will take effect for new users upon acceptance and are effective as of December 1, 2018. The privacy of user information is very important to Zaga System Group. For this reason, precautions have been taken to safeguard it using comprehensive and effective computer security mechanisms. As a normal part of our business, we collect and, in some cases, disclose information from users and visitors of the Zaga System Group Website. The "Privacy Policies" describe the information that Zaga System Group collects about its users and visitors and what may be done with that information. It is important that all users and visitors of the Zaga System Group Website understand Zaga System Group's practices as precisely as possible. By registering and/or browsing the Zaga System Group website, the user and/or visitor consents to the use of their personal information in accordance with the policies described below. This document is part of Zaga System Group's "General Terms and Conditions." Upon registration, the user accepts the policies contained herein. For more information regarding the confidentiality of Personal Information, please contact us via email: contacto@zagasystem.com. The information we collect. The first step in initiating the contact and payment process to enjoy Zaga System Group's services is to provide certain complete and accurate personal data ("Personal Information"). We may request, collect, and store the following Personal Information: nickname or pseudonym for operating on the site of https://zagasystem.com/site/, Name, surname, document number or valid identification, physical contact information (such as telephone number, country, address, email address, etc.). Zaga System Group may verify the personal data provided by consulting public entities, specialized companies, or credit bureaus, for which the user expressly authorizes us. The information that Zaga System Group obtains from these entities will be treated confidentially. Zaga System Group automatically collects and stores certain information about the user's or visitor's activity within the Zaga System Group Website. This information may include the URL from which they came (whether or not it is our website), the URL they access next (whether or not it is our website), the browser they are using, and their IP addresses. It also includes pages visited, searches performed, posts, purchases or sales, ratings and reviews submitted, forum messages, among other information that may be stored and retained. Regarding potential users, Zaga System Group will not store names, postal addresses, bank details, national identity card numbers and/or identity documents, or any other information that identifies or makes a person identifiable. It will only store mobile phone numbers and email addresses. If users send correspondence, whether emails or letters, or if other users or third parties send us correspondence about the activities or messages of other users on the Zaga System Group Website, we may collect and store such Personal Information, including email addresses. Confidentiality of information. Once data is provided on the Zaga System Group Website, our company will not sell, rent, or share Personal Information except as set forth in these policies. Notwithstanding the foregoing, the user expressly consents to Zaga System Group transferring all or part of the Personal Information to any of its controlled, controlling, and/or affiliated companies, for any purpose and at any time, in any manner, and under any conditions it deems appropriate. We will do everything within our power to protect the privacy of your information. It is possible that, by virtue of court orders or legal regulations, we may be obliged to disclose information to authorities or third parties under certain circumstances, or in cases where third parties may intercept or access certain information or data transmissions, in which case Zaga System Group will not be liable for the disclosed information. Minors: Our services are only available to those who have the legal capacity to enter into contracts. Therefore, those who do not meet this condition must refrain from providing personal information to be included in our databases. However, they may do so through their parents or guardians. Cookies: Users and visitors of the Zaga System Group website acknowledge and accept that the company may use a tracking system through the use of cookies ("Cookies"). Cookies are small files that are installed on the hard drive, with a limited lifespan, which help personalize services. We also offer certain functionalities that are only available through the use of Cookies. Cookies are used to understand the interests, behavior, and demographics of visitors and users of the Zaga System Group website. This allows us to better understand their needs and interests and provide improved service and relevant information. We also use the information obtained through cookies to analyze the pages visited and searched, improve our commercial and promotional initiatives, display advertising, promotions, banners of interest, and news about Zaga System Group, and refine our content, articles, presentation, and services. Similarly, we may use cookies to promote and enforce the rules and security of the Zaga System Group website. Zaga System Group may add cookies to emails to measure the effectiveness of promotions. The installation, storage, and existence of cookies on the user's computer are entirely at their discretion, and they can be deleted at any time. To learn how to remove cookies, please refer to your browser's Help section. Orders from competent authorities – Legal Requirements: Zaga System Group cooperates with competent authorities and other third parties to ensure compliance with the law, for example, regarding the protection of industrial and intellectual property rights, fraud prevention, and other matters. Zaga System Group may disclose the Personal Information of its users at the request of competent judicial or governmental authorities for the purposes of investigations conducted by them, even without a court order or subpoena, or, for example (and without limitation), in cases of criminal or fraud investigations, or those related to computer hacking or copyright infringement. In such situations, Zaga System Group will collaborate with the competent authorities to safeguard the integrity and security of the Community and its users. Zaga System Group may disclose any Personal Information about its users in order to comply with applicable regulations and cooperate with competent authorities to the extent that we, at our sole discretion, deem necessary and appropriate, in connection with any investigation of an offense or fraud, infringement of industrial or intellectual property rights, or other activity that is illegal or that may expose Zaga System Group or its users to any legal liability. Furthermore, Zaga System Group reserves the right (and the user expressly authorizes it) to disclose information about its users to other users, entities, or third parties when there are sufficient grounds to believe that a user's activity is suspected of attempting to commit or committing a crime or attempting to harm other people. This right will be exercised by Zaga System Group at its sole discretion when it considers it appropriate or necessary to maintain the integrity and security of the Community and its users, to enforce the "General Terms and Conditions" and other Zaga System Group Website Policies, and to cooperate with law enforcement. This right will be exercised by Zaga System Group regardless of whether there is a court or administrative order to that effect. Security. Information Storage: Zaga System Group is obligated to comply with all applicable regulations regarding security measures for Personal Information. Additionally, Zaga System Group uses industry standards to protect the confidentiality of your Personal Information, including, but not limited to, firewalls and Secure Socket Layers (SSL). Zaga System Group considers its users' data to be an asset that must be protected from any loss or unauthorized access. We employ various security techniques to protect such data from unauthorized access by users inside or outside our company. However, it is important to understand that perfect security does not exist on the Internet.